Device Information - When you visit the Shop, we will automatically collect certain information about your device. This includes information about your IP address, web browser, time zone, and some of the cookies that are installed on your device. While you continue to browse the Shop, we will collect information about the individual web pages and/or products you choose to view, what websites or search terms referred you to the Shop, and information about how you interact and use the Shop. We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and will often include an anonymous unique identifier. For more information about cookies, and how you can disable them, visit http://www.allaboutcookies.org.
- “Log files” track actions that occur on the Shop, and collect data including your IP address, Internet service provider, browser type, referring pages, exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files which are used to record information about how you browse the Shop.
Order Information - In addition to this when you make a purchase or attempt to make a purchase through the Shop, information is collected from you to enable processing and fulfilment of your order, including your name, billing address, shipping address, payment information (PayPal), email address, and phone number. We refer to this information as “Order Information”. You can read more about how PayPal uses your Personal Information here.
HOW YOUR PERSONAL INFORMATION IS USED - We use the Order Information that we collect generally to fulfill orders placed through the Shop (including processing of your payment information, arranging for shipping/electronic delivery, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
When you sign up to our newsletter or use certain aspects of our services, we use the Personal Information that you voluntarily provide - name and email address, in order to deliver this service and/or communicate with you.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Shop (for example, by generating analytics about how our customers browse and interact with the Shop, and to assess the success of our marketing and advertising campaigns). We may also use the device information collected for retargeting and advertising campaigns via carefully selected third parties.
SHARING YOUR PERSONAL INFORMATION - We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Payhip to power our online store-you can read more about how Payhip uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Shop -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING - As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK - Please note that we do not alter our Shop’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS - If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Shop), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.
We operate a complaints handling procedure which we will use to try to resolve any disputes when they first arise. If you have questions, or if you would like to make a complaint, please contact us by using our contact form. No dispute resolution body has been appointed by us as an alternative, out-of-court dispute resolution option for consumers located in the EU area. Pursuant to the Out-of-Court Resolution of Consumer Disputes Act, we are providing the link to the European Online Dispute Resolution platform for EU based consumers, which is here.
DATA RETENTION - When you place an order through the Shop, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS - The Shop is not intended for individuals under the age of 14.